Shipping policy

Where are you shipping?

We currently ship worldwide.

 

What are the delivery costs?

The delivery is free worldwide, without minimum purchase.

 

How long does it take to ship my order?

Once you place your order, it usually takes 24 to 48 hours to process it for delivery.

The standard shipping times for countries covered by our delivery partners are shown below.

- In France: 2-3 days

- In Europe: 1 week

- Rest of the world : 7-13 days

 

How can I track my package?

Once your order has been placed, we send you a confirmation email to track the status of your order.

Once your order is shipped, we send you another email to confirm the expected delivery date and the link to track your order.

The following 43 destinations are followed up to the delivery country (list likely to change):

Albania, Austria, Belgium, Canada, Czech Republic, Czech Republic, Denmark, Finland, Germany, Greece, Hong Kong, Hungary, Ireland, Iceland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Mali, Malta, Morocco, Mexico, Norway, Netherlands, Poland, Portugal, Qatar, Romania, the United Kingdom, Serbia, Singapore, Slovakia, Slovenia, Sweden, Switzerland, the Czech Republic, Thailand, Togo, Turkey (list likely to evolve throughout the year).

For the other destinations, the follow-up is ensured until the exit of the French territory.

 

What happens if I’m not home?

If you are not home, a new delivery will be made the next day or the delivery partner will contact you to set a new delivery date, depending on the country and delivery method you have chosen.

You may also need to visit your local post office to pick up your package in case it cannot be delivered to you.